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Complaints procedure

What should I do if I have a complaint?


We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible.

We encourage complaints in writing so that we can understand the specific issues and investigate the concerns thoroughly.

Complaints should be addressed to:

The Practice Manager
Rohais Health Centre
St Peter Port

Complaints Procedure

Complaints Procedure LARGE PRINT

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