At Healthcare we take privacy very seriously. Protecting your information and respecting your privacy is fundamental to the way we do things. If you want to know more about how we collect and use your personal information, please browse the dedicated sections below in our Privacy Centre. From time to time, we may change or update these policies as required or as new services become available.
How we protect your information
The practice complies with data protection and access to medical records legislation. Identifiable information about you may be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department (this requires your consent).
- When we have a duty to others e.g. in child protection cases.
- That those viewing records are subject to a strict duty of confidentiality.
- That the patient may object to the whole, or any part of the inspection of their own medical records and their medical records and their objection will be respected.
Anonymised patient information may also be used at local level to help the States of Guernsey plan services. If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff may require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Third-party providers we use
Our third-party providers are signing up in advance to an industry code of conduct that aligns with GDPR standards and bound by guarantees to be 100% compliant by May 2018 when the General Data Protection Regulation will come into force. We are working closely with all such providers and will be updating relevant sections on this Privacy Centre as information and policies become available. What does this mean for you and how are we protecting your personal data?
Safe browsing of our website
Our website uses secure encryption protocols and does not collect any personal information that can be used to identify an individual. When you visit our website your IP address is used to help us identify traffic flows for marketing purposes and additional demographic data such as gender or age, and may be available to us through Google Analytics if you choose to share such information by default in your own browsing preferences.
Such data is only used by us in order to identify general browsing behaviour of our visitors and is not shared with any third party or used for any other purpose.
Data hosting and storage
Our website is hosted on a dedicated secure private server with UK Data Residency Guarantee, which means that any data transferred or collected stays within the UK. Additionally, our hosting provider is bound by the GDPR code of conduct including reporting any data breaches with Risk Assessment Reports should any data becomes vulnerable. This means that should any of your data be at any time stolen or breached we will notify you about such breach and will advise you regarding the level of risk to you.
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